WIRRAL Council gets some bad publicity but, by and large, it does better than most of us realise.

I have two examples.

Two weeks, or so, ago, on a Sunday morning, a car demolished a lamppost near my house. By 10am, a council recovery vehicle removed it.

By 11am, the demolished lamppost was being removed and by 1pm council workmen were making good the damaged pavement - all on a Sunday. Very good.

I am the treasurer of The Friends of Bidston Hill. On Friday, December 22, I had a phone call at 11.24am to tell me that someone had tried to break into the windmill, leaving the door insecure.

I took it upon myself to contact Wirral Council’s engineering department. The man I spoke to understood the situation and agreed to visit the mill himself.

He did do and rang me back to say the door would be secured that morning.

By 1pm, the door had been welded shut. Is that not good service - especially in the days before Christmas?

I feel that Wirral Council should get credit for what it does do and not what it doesn’t.

It has staff that are prepared to do more than is required when the need is there.

It is to the council’s credit that it allows people to use their initiative when it is needed. That’s empowerment and trust.

Peter Vincent, Oxton