WIRRAL is full of hair and beauty salons transforming, treating and pampering their customers so they shine from head to toe with a new-found confidence.
Black Heart Hair and Beauty Salon is no exception – in fact the business is also a training academy open seven days a week.
Our Meet The Salon Owner feature gives business owners and managers the chance to shine a spotlight on their salon and showcase some of their best work.
Here Carol Fenlon, who owns Black Heart Hair and Beauty Salon / Training Academy, tells us about her business.
If you would like to appear in one of our Meet The Salon Owner, Meet The Stylist, Meet The Makeup Artist or Meet The Beauty Therapist features email heidi.summerfield@newsquest.co.uk
Co-owners Carol and Chris
What’s your full name?
Carol Fenlon
What’s the name of the business?
Black Heart Hair and Beauty Salon / Training Academy
What’s the address?
251-253 Wallasey Village,
CH45 3LR
(opposite The Lighthouse pub)
Are you the owner/manager?
I am co-owner with Chris Bradshaw.
When did you open the business?
We opened in July 2022.
Has it always been in the same location?
Yes.
Are you local to the area? Did you grow up here?
We live in Wallasey.
Tell me a bit about your business
We are a hub for self-employed professionals offering a range of hairdressing, beauty treatments, aesthetics, holistic therapies and training courses.
The salon is open seven days a week
What do you do? What services do you provide?
- Crystal Clear facials
- Hydro facials
- Holistic facials
- PMU brows, lips & eyeliner
- Makeup
- Waxing
- Laser hair removal
- Hairdressing
- Nails
- Sun shower
- Anti-wrinkle treatment
- Lemon bottle fat dissolving treatment
- Lump eyes
- Dermaplaning
- Pregnancy massage
- Oncology massage
- Deep tissue massage
- Indian head massage
- Lashes
- Hybrid brows
- Lash lifts
- Brow lamination
- Nutrition advice.
- Mini medics (first aid training for kids)
- Complete lash technician course
- Skin specialist course
- Waxing and advanced waxing courses
- Builder gel and gel polish courses
- Manicure and pedicure course
- More aesthetics courses
Black Heart offers more than 30 treatments
Why did you decide to open your own business?
After lockdown, a lot of people wanted a change. During the pandemic, we realised how important it was to have work life and family life balance. Self-employment was the obvious option for us.
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What’s your business background?
I owned my own salon for five years before lockdown. The next natural step was to teach.
Why this type of business?
I have been in the beauty industry for more than 20 years and it’s such a nice industry to work in!
Were you open before/during/after the Covid-19 pandemic? How did this affect your business?
We opened after the pandemic.
Black Heart Hair and Beauty Salon / Training Academy
What makes your business different to others in the same area/field? What sets your business apart from your competitors?
We are open seven days a week and offer a variety of treatments under one roof. Each person is self-employed so it’s several businesses working together as one team.
Why do loyal customers return to your business?
We are experienced and professional and many of us have had loyal clients for more than 10 years. We continuously add new treatments and believe that ongoing training is essential.
What’s next? What do the next few months hold for you and your business?
We do have some exciting plans for the near future. Follow us on Facebook and Instagram for new treatment announcements. You can also find us on Fresha to view a list of our services.
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