RESULTS of a nationwide patient survey have revealed the best and worst rated GP practices in Wirral.

To assess the performance of GP practices across the country, millions of questionnaires were sent out to patients between January and March, with 699,790 completing the survey.

The latest edition of the survey asked patients a range of questions such as the experience of making an appointment, the ease of getting through on the phone, how often their preferred GP is seen, and their confidence in their healthcare professional.

With dozens of health-related questions, the biggest indicator of patient satisfaction is how people rated their overall experience of their GP practice, from 'Very good' to 'Very poor'.

Best and worst performers

Across Wirral, the survey showed that Grove Road Surgery in Wallasey received the highest number of patients who had an overall positive experience with their GP practice, with 96.7 percent.

Grove Road came out on top due to its high ratings in the confidence of healthcare professionals, the ease of getting through on the phone, and the practice's helpful receptionists.

Church Road Medical Practice in Bebington and Manor Health in Liscard received the second and third highest ratings in terms of overall satisfaction, with ratings of 94.% and 93.3% respectively.

On the other end of the scale, Teehey Lane Surgery received the lowest number of patients who had an overall positive experience, at 59.4%.

81 percent of patients stated that their healthcare professional treated them with care and concern at the Bebington practice, but only 12 percent said they were offered a choice to see a healthcare professional in person.

Just 26 percent of Teehey Lane patients recorded that it was easy to contact their practice using the website.

Overall positive experience of GP practices in Wirral:

  • Blackheath Medical Centre - 89.5%
  • Church Road Medical Centre - 94.5%
  • Civic Medical Centre - 85.3%
  • Commonfield Road Surgery - 84.5%
  • Devaney Medical Centre - 76.8%
  • Eastham Group Practice - 68.8%
  • Egremont Medical Centre - 75.3%
  • Gladstone Medical Centre - 74.3%
  • Greasby Group Practice - 62.6%
  • Grove Road Surgery - 96.7%
  • Heatherlands Medical Centre - 85.7%
  • Heswall & Pensby Group Practice - 85.1%
  • Holmlands Medical Centre - 87%
  • Hoylake & Meols Medical Centre - 83.3%
  • Hoylake Road Medical Centre - 88.5%
  • Kings Lane Medical Practice - 87.7%
  • Leasowe Medical Practice - 75%
  • Manor Health Centre - 93.3%
  • Miriam Primary Care Group - 89.3%
  • Moreton Group Practice - 90.4%
  • Moreton Medical Centre - 86.6%
  • Orchard Surgery - 86.6%
  • Paxton Medical Group - 89%
  • Prenton & Woodchurch Medical Centre - 80.1%
  • St Georges Medical Centre - 73.2%
  • St Hilary Group Practice - 83.9%
  • Sunlight Group Practice - 80%
  • Teehey Lane Surgery - 59.4%
  • The Villa Medical Centre - 91.1%
  • The Village Medical Centre - 89.3%
  • Upton Group Practice - 82.4%
  • Vittoria Medical Centre - 83%
  • West Wirral Group Practice - 80.7%